Policies and Procedures for Housing

Below is a list of resources for all policies and procedures.

Click each link below to view the downloadable PDF.

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Service Contributions Policy

Application and Allocation Policy

Eligibility Policy

Housing Offer and Withdrawal Policy

Tenancy Agreement and Duration of Need Policy

Sign up of Tenants Policy

Rent Setting and Rent Review Policy

Rent Management Policy

Bond Policy

Changing Needs of Tenant Policy

Referral Policy

Absence from Dwelling Policy

Pets Policy

Tenant Rights and Participation Policy

Dealing with Bad Debts

Rehousing Ex-Tenants Policy

Responding to Reports of Harassment (Racial and Sexual) Policy

Additional Occupants & Visitors Policy

Responsive Maintenance and Repairs

Keys and Locks Policy

Planned Maintenance Policy

Modification of Properties Policy

Property Standards Policy

Property Inspection Policy

Contractors and Trades persons Policy

Maintenance of Common Area Policy

Ending Tenancies Policy

Domestic and Family Violence Policy